Straight answers about websites, written for small business owners, not web developers. No jargon, no sales pitch, just what we have learned building custom sites since 2014.
Should my business switch from passwords to passkeys? For the accounts that matter most, yes, wherever they're offered. You don't have to switch everything at once, and you won't be abl ... read more.
November 5, 2026
Can someone send email from my business's real address? They can try, and whether it works depends on a few settings on your domain that most business owners have never heard of. ... read more.
October 28, 2026
How can you tell who an email is really from? Look at the actual email address, not the name. The name is whatever the sender typed in. That one thing is what gave away the <a ... read more.
October 21, 2026
How do I keep track of my website renewals? Write them down. One list, about ten minutes of work, and it makes most fake renewal emails obvious the second they show up. That s ... read more.
October 14, 2026
Why do scammers pretend to be your web designer? Because most business owners can't say off the top of their head what they pay for their website, who they pay it to, or when it renews. ... read more.
October 7, 2026
How do I check what AI says about my business? You ask it, the same way a customer would, and you write down what comes back. That is genuinely the whole m ... read more.
September 30, 2026
What is an llms.txt file? It is a plain text file that sits on your website and describes your business in simple language, written for machines rather than for visi ... read more.
September 23, 2026
What should actually be on my website's FAQ page? The questions customers really ask you, answered the way you would answer them on the phone. That sounds ... read more.
September 16, 2026
Where does AI get its information about my business? From four places, and you only control one of them well. Your own website is the first. The actual wor ... read more.
September 9, 2026
How long before a new website shows up in AI search? Faster than you would think for Google, slower for everything else, and it depends far more on what the site say ... read more.
September 1, 2026
How do I tell customers who I am not for? Plainly, on your website, in a sentence you would actually say out loud. I know that sounds like turning away bus ... read more.
August 25, 2026
How does AI decide what my business is best at? It reads your website and picks whatever is clearest. Not whatever is most important to you. Not ... read more.
August 18, 2026
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